Commercial Operations Associate

Location: Toronto, ON

Job Summary

In this role, the Commercial Operations Associate will have the opportunity to be exposed to a variety of responsibilities within the company’s Commercial Operations. This individual will provide support for the Commercial Operations team in regard to data gathering, validation, analysis and reporting as needed.

Essential Responsibilities

  • Participate in the RFP process for hospital, retail and specialty customers- proposal composition, documentation, submission and follow-ups
  • Customer/contract/pricing validation and data entry as required
  • Learn functions throughout the company in areas including, but not limited to, Customer Service, RFP analysis, Sales reconciliation, accounting, sales & marketing functions
  • Flexibility and comfort with change is expected as the responsibilities will fluctuate and vary over time
  • Receives training in objectives, functions, and outcomes of various departments to develop and broaden business knowledge
  • Observes and gains input from experienced and successful coworkers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
  • Ability to create and develop customer focused presentations
  • Requires use of Microsoft Office products and Systems Applications Products audit tools
  • Frequent, open, clear, and effective communication, verbally and written, with peers and managers is essential and expected
  • Other duties as requested

Core Competencies

  • Bachelor’s Degree from leading Canadian University
  • Self-starter who embraces change
  • Strong problem-solving ability
  • Dynamic oral and written communication
  • Ability to speak and present effectively before customers or employees of the organization
  • Ability to write routine reports and correspondence
  • Ability to manipulate, analyze, and interpret sales data
  • High learning ability, agility, prompt follow up, and attention to detail
  • Strong work ethic
  • French spoken and written preferred

Physical Demands/Factors

  • While performing the duties of this job, the employee is regularly required to communicate orally and in writing.

  This job description is not all-inclusive. It acts as a guideline and is subject to change over time. Additional duties may be assigned based on business needs